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At SUS Fashion, we strive to provide you with a seamless and efficient shipping experience. Here are the details regarding our shipping policies:
Shipping Options
- Delivery Time: 5-7 business days.
- Tracking: Yes, tracking information will be provided.
Processing Time
- Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Notification: You will receive an email confirmation once your order has been processed and shipped.
Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
- You can also track your order by logging into your SUS Fashion account and visiting the “Order History” section.
Shipping Restrictions
- We currently ship to pan india
- Some items may have shipping restrictions due to size, weight. If your order contains such items, we will contact you with further information.
Delivery Issues
1. Delayed Orders:
- If your order is delayed, please check the tracking information provided. Delays can occur due to weather, or other unforeseen circumstances.in any case you can contact us at support@SUS.in or whatsapp on this number +91 990-932-6060. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
2. Lost or Damaged Orders:
- If your order is lost or arrives damaged, please contact us immediately mail us at support@SUS.in or contact us +91 990-932-6060. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
3. Incorrect Shipping Address:
- If you provide an incorrect shipping address, please contact us as soon as possible. We will do our best to update the address before the order is shipped. However, once the order has been shipped, we cannot guarantee address changes.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy section.
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